General Terms and Condition for Return Policy
Applicable products are returnable if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on Vestadeal.com
All the Returns are processed free of Cost on Vestadeal.com
Return will be processed only if:
It is determined that the product was not damaged by you or when it was in your possession.
You Got different product instead of what was listed on website or what you Order.
In all return Cases Only Damaged / Defective / Different goods will be returned or refund depending on availability of stock with seller.
No Refund/Return will be process for the reason I do not like product or I do not need it anymore.
If any of the Sellers/Manufactures brand label or warranty labels is tampered than no return will be processed.
All the product Should be returned in its original condition, with original accessories like chargers, headsets etc., brand outer box, MRP tags attached, user manual in manufacturer packaging for for a successful return pick-up. If things shipped with box are not present in it Return will be cancelled.
Damaged/Defective/ Different Goods Should be reported within 48 Hours after taking delivery and within 5 Days for Big Home Appliances after that No complaints will be entertained strictly.
Incase Your return request is approved for any reasons than product should be return in original condition to seller with all labels, tags, Warranty card, if it is electronics no warranty label should be tempered to process return.
In case buyers do not like its color or product and want to change it than also return is not allowed, Vestadeal recommends to watch product reviews on youtubes so you can take firm decisions.
Products marked as “non-returnable” on the product detail page cannot be returned.
No additional information is required to return an eligible order unless otherwise noted in the category specific policy.
Products may be eligible for replacement only if the same seller has the exact same item in stock.
If the replacement request is placed and the seller does not have the exact same product in stock, a refund would be issued to you.
Incase you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 10 days from the delivery of the product. Vestadeal.com Always recommends its Buyer to Unbox all the product while recording it is sufficient and best proof. If you are buying in Non Returnable category than it is recommended to do this. If you are genuine buyer than do not worry.
Mobile Phones / Tablet / E Readers 7 Days Refund Only in case of got different or damaged item.
Softwares/Video Games/Movies and Licenses – These item is non-returnable due to digital nature of the product.
Gaming Consoles This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Computers/Laptops/Desktops/Servers (New and Refurbished) This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of defective or different/wrong item delivered to you. In the rare event that you receive a damaged device, please create a replacement request within 48 hours of order delivery. Raising a replacement request any time after 48 hours of order delivery will result in your replacement request being rejected.
Power Banks (new and certified refurbished), Headsets (new & certified refurbished), Data Cables(new & certified refurbished) and Travel Chargers & Adapters new & certified refurbished). Only in case of faulty, Damaged or different product.
Non-Returnable: Screen guards, screen protectors and tempered glasses.
Tablets ( New and Refurbished ), Work Space and Gadget Accessories : This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Printers, Desktops, Monitors, Pen Drives, Hard Drives, Memory Cards, Internet Devices, Computer Accessories, Graphic Cards, CPU, Power Supplies, Motherboards, Cooling Devices, TV cards, Computing Components (new and certified refurbished) and Ink . This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Non-Returnable: Select items labelled as non-returnable on the product detail page are not eligible for returns.
Office & Stationery Supplies This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
TV, Appliances, Electronics
Televisions, Large Appliances (new and Refurbished) like Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave. This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you.
If you report an issue with your Air Conditioner, Refrigerator, Washing Machine or Microwave, we may facilitate scheduling a technician visit to your location. On the basis of the technician’s evaluation report, we will provide resolution.
Electronics Tools: (drilling machines & accessories), Mopping supplies, Ladders (step & telescopic), fasteners & hooks etc
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Plumbing (like Taps, Faucets, Bath hardware, sinks etc.), Safety & Security systems (Safes, Home security systems, Door locks), Sweeping cloths & wipes, Hot water dispensers, Building materials, Dimmer & Lighting controls, cord & power management etc. This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
All kitchen appliances (like Mixer grinders, Juicers, Blenders, Food Processors, Toasters, Induction, Rice Cookers, Oven toaster grills, etc.) and home appliances (like Fans, Coolers, Water Heaters, Irons, Air purifiers, Humidifiers, Vacuums, etc.)
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Extended Warranty cards/vouchers/AMCs etc. This item is non-returnable due to consumable nature of the product
Toys This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Baby: Toys, Prams, Strollers, Carriers; Baby Utensils & Feeding Sets, Baby Apparel, Diaper Bags; Baby Furnitures, Nursery Decor This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Fitness, and Outdoors
This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Gym Equipments :- Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Activity Trackers, Ellipticals, Camping furniture, Bicycles. This item is eligible for free replacement, within 10 days of delivery.
Mobility and Disability Aids, Joint Supports, Wheelchairs etc. This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Personal Care Appliances: Shavers, Trimmers, Hair Dryers, Straighteners; Skin care, Nail care, Medical equipment
This item is eligible for free replacement, within 7 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Personal Care Appliances: Oral Care Products and Appliances
Non Returnable
Smartwatches/Activity Tracker (new and certified refurbished): In the unlikely event that you received a damaged or defective or a different from ordered product, you can avail free replacement of the product.
Automobile:- Rims, Car Parts & Accessories, Bike Parts & Accessories, Helmets & other Protective Gear, Vehicle Electronics This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Fasteners, Industrial Electrical, Lab & Scientific Products, Material Handling Products, Professional Medical Supplies, Tapes, Measure & Inspect Products, Industrial Hardware, Industrial Power & Hand Tools : This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.
Packaging & Shipping Supplies, Industrial adhesive tapes & sealants, Food Service Equipment & Supplies, airflow & air quality meters etc. This item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you.